This page is dedicated to the frequently asked questions candidates have about CPR courses and training.

Why did the major providers remove pulse checks from most CPR levels?

Studies showed that in the 10 seconds that candidates were required to find the carotid artery for a pulse only 40% could determine successfully if a pulse or no pulse was present. Checking for a pulse led many rescuers into confusion and prevented effective and possibly life saving CPR from being administered immediately.

Can I re-certify my St. Johns Ambulance certificate with a workplace approved re-cert?

Yes, as long as candidates received certification through a credible provider they can take a re-certification course with a workplace approved provider.

Why is landmarking for CPR continually changing at what is it now?

Landmarking for CPR refers to how candidates determine the correct location for applying chest compressions. Before 2001 candidates were required to landmark by using the xiphoid process (the little bone sticking out at the lower part of your sternum) and going two fingers higher to find the correct location. Most people that need CPR are larger individuals over 40 years of age for which it can be very difficult to find the xiphoid process. Candidates in 2004 and 2005 were taught to go up to the victims armpit and into the center of the chest to landmark. This is effective for younger people, however, larger individuals wearing layers of clothes can cause rescuers to landmark in the incorrect location. Finally, in 2005, CPR providers determined the simplest way to landmark is by visually looking at the center of the chest. This would require rescuers to expose the victims chest, which is already required when the AED is being placed, and position hands for CPR in the center of the chest. This method of landmarking is the most effective, reliable and easily the quickest method.

I have lost my CPR certificate, how do I get a new one?

Contact your provider to be re-issued a certificate. St Mark James has customer service representatives available from 8 am to 8 pm Monday through Sunday to help issue you a new certificate.

How do I register for a course?

To register for a course select your location from the main or side menu to be directed to our training providers page. Our training provider offer registration that can be done quickly and securely through on-line registration systems.

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